Effective Date: 01/08/2023
At Flora n Gifting, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website, place orders, or interact with our services. By using Flora n Gifting’s website and services, you consent to the practices described in this policy.
1. Information We Collect:
a. Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you place an order or create an account.
b. Transaction Information: We gather information related to your purchases, order history, and any interactions with our customer service team.
c. Device Information: We may automatically collect information about the device you use to access our website, including your IP address, browser type, and operating system.
d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather data about website usage patterns.
2. How We Use Your Information:
a. We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your purchases and account.
b. Your email address may be used to send you order confirmations, updates, and promotional offers. You can opt out of marketing communications at any time.
c. We may use aggregated and anonymized data for analytical purposes to improve our website and services.
3. Disclosure of Information:
a. We may share your personal information with third-party service providers who assist us in processing orders, delivering products, and managing customer relationships.
b. Your information may be shared with payment processors to facilitate secure transactions.
c. We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security:
a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
b. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.
5. Your Choices:
a. You can manage your communication preferences by opting in or out of marketing emails.
b. You can disable cookies in your browser settings, although this may impact your website experience.
6. Children’s Privacy:
Our website and services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
8. Contact Us:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our customer service at info@florangifting.com.
By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy. Your privacy is important to us, and we are dedicated to maintaining the confidentiality and security of your personal information.